Return Policy for Digital Downloads
We strive to ensure that our digital resources meet your expectations. However, we understand that there are times when the item doesn't align with your needs, or there are technical issues. Due to the nature of digital products being immediately accessible after download, we offer a limited window for refunds.
Refund Eligibility
If you encounter a technical issue or defect with your digital download, or if the item differs from what you expected, you may request a refund within 72 hours of purchase. Refund requests made after this time cannot be honored, as digital downloads are non-returnable and accessible immediately after purchase.
Refund Process
To request a refund, please contact our support team at creativelabresources@gmail.com within the 72-hour window. Include your order number and a brief description of the issue or reason for your request, and we will work with you to resolve it promptly.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if the incorrect download is provided so that we can evaluate the issue and make it right.
Return Shipping
For our digital products, no items need to be returned, either physically or digitally.
